Thought Archive
We've been thinking about Web governance for a long time. Look in the thought archive for articles, webinars and presentations.
3 Must-Do's for Agencies to Improve Citizen Engagement
This Federal Computing Week article (2/5/2010) quotes Lisa Welchman on the role of policy-setting and standards-creation bodies in facilitating increased collaboration.
Engaging Senior Leadership in Web Strategy
Successful Web strategy achieves two results-- guiding principles and formalization of authority-- and both are set by senior leadership.
Web Governance and Standards Compliance White Paper (222.73 KB)
The Web is simply too mission-critical to operate in an ad hoc or informal manner. In order to effectively align the Web with strategic objectives, formal Web governance must be established and mechanisms to enforce compliance with standards must be incorporated into day-to-day operations.
Corporate Internet Executive Research Study Brief (142.13 KB)
We underwrote the Internet Strategy Forum’s 2009 Corporate Internet Executive Research Study which recently examined the scope, structure, influence, education and salary levels of in-house Internet strategists—employees responsible in some way for driving strategy for their company's Web site(s), eMarketing and/or eBusiness initiatives.
Testimony: Federal Election Commission's Hearing for Website & Internet Improvement Initiative
Listen as Lisa Welchman and colleagues from EPA and GSA testify at the Federal Election Commission's public hearing for the Website & Internet Communications Improvement Initiative on Aug. 25, 2009.
Four Key Ways Companies Can Operationally Improve Their Web Sites
Lisa Welchman discusses four key things companies can do operationally to improve their Web sites in this video from the Business Marketing Association's 2009 annual conference.
Gilbane San Francisco: Fundamentals of Web Operations Management
Lisa Welchman discusses the challenges facing today's Web teams and Web Operations Management in this cmswire.com article.
We've been thinking about Web governance for a long time. Look
in the thought archive for articles, webinars and presentations.