standards


April 22, 2010: Webinar with Special Guest Kevin Novak

Characteristics of Productive Standards Teams

I spent most of last month in meetings with Web standards teams as they debated and hammered out drafts of Web standards related to social media, Web records management, 508 accessibility and more. And, while the topics may not sound particularly exciting, the discussions were animated and interesting and the meetings proved productive. I credit the makeup and structure of the teams for that.

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Rules, Games and Web Jobs


For a few years, I hosted a fun annual scavenger hunt in the Adams Morgan / Dupont Circle area of Washington, DC.  Before everyone raced out with the clue list, I would go over the rules --  everyone would roll their eyes and groan at this point.  A few hours later, after everyone got back with ginko leaves, strangers' phone numbers, religious group brochures, and obscure cooking ingredients, there would be quite vocal disputes over who got points for what.  Of course, at that point, the rules would help move things along so that the prizes could be given out.
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A Web Policy is a Policy, Not a Standard

I've been spending a lot time lately crafting a solid list of Web policies and standards that organizations should consider. After all, the benefits of codifying and enforcing policies and standards are significant as they serve to limit risk and increase Web site quality and consistency. 

So I've noticed recently that people (and organizations) often interchange the policies and standards labels as if there is no difference between them... like those who insist the Web and the Internet are the same. 

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Non-technical Input on Technical Standards and Requirements


Many technical groups within organizations feel that they own all things technical and therefore should define requirements (for example, CMS requirements) and technical standards (for example, the Web Tools and Applications standards team that we recommend groups have).  On the one hand, I totally sympathize with these groups (I come from the technical side of things) since they often end up getting burned by tools acquired by other groups that they must then support.  Also, many non-technical groups feel out of place and overwhelmed by the idea of helping with technical sta
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Watch Out! Your Web Site Links Could Get You Sued

We seem to be a litigation-happy society these days, but that is hardly news. Except when it seems individuals and companies are being sued for linking from their Web sites, to those of other companies or public institutions, as reported on Slate this week.

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Committing to Web Governance in an Election Year: Thoughts for Federal Agencies

Should a federal government agency move ahead with defining Web governance in a presidential election year? The unknown of McCain or Obama, which may bring with it not only new politically appointed leadership, but also a new Web strategy and presence, is a daunting prospect.  I understand some of this angst, as I too used to be a government employee (albeit a very junior one) working on the Web in an election year.

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What's in a standard?


We call them standards. Some people call them guidelines, some people call them standard operating procedures, but they are all nearly the same thing: they are the rules of the web site.  And they come in all colors, shapes and sizes.  But what’s in a standard?
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Thought Archive

We've been thinking about Web governance for a long time. Look
in the thought archive for articles,  webinars and presentations.