Posted by David Hobbs 2 years ago
Many technical groups within organizations feel that they own all things technical and therefore should define requirements (for example, CMS requirements) and technical standards (for example, the Web Tools and Applications standards team that we recommend groups have). On the one hand, I totally sympathize with these groups (I come from the technical side of things) since they often end up getting burned by tools acquired by other groups that they must then support. Also, many non-technical groups feel out of place and overwhelmed by the idea of helping with technical sta