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Rules, Games and Web Jobs

For a few years, I hosted a fun annual scavenger hunt in the Adams Morgan / Dupont Circle area of Washington, DC.  Before everyone raced out with the clue list, I would go over the rules --  everyone would roll their eyes and groan at this point.  A few hours later, after everyone got back with ginko leaves,... Read More »

Best Practices, Magic Bullets and the Nitty Gritty

So there I was facilitating a Web standards team meeting recently when I hear, "Could we just compile the best practices on all this instead of working on crafting Web standards in these meetings?" Hmm. I too wish it were that easy. The Nitty Gritty To be fair, crafting 150+ Web standards can be a bit monotonous... Read More »

A Call to Action for Web Managers: Blow the Whistle

This is a story for all of you out there who manage your organization’s Web presence and are too fearful to take the steps required to effect real change. I remember a vocation-defining moment more than a decade back when I was still working at Cisco Systems. It was the 11th hour of a Web content management product... Read More »

The Push for Gov 2.0 Technologies is Transparent

One buzzword that will forever be linked to 2009 is "Transparency." The topic has been associated with corporate governance for years, thanks in part to Enron and the Sarbanes-Oxley Act of 2002. In government, advocacy groups have long been proponents for transparency, and recently organizations like the Sunlight... Read More »

A Web Policy is a Policy, Not a Standard

I've been spending a lot time lately crafting a solid list of Web policies and standards that organizations should consider. After all, the benefits of codifying and enforcing policies and standards are significant as they serve to limit risk and increase Web site quality and consistency.  So I've noticed... Read More »

Web Strategy: A Definition

Despite the simplicity and some would say obviousness of the concept of “Web Strategy,” it is a definition that I’ve struggled with for many years. Frequently, when organizations and individuals talk about Web Strategy they are talking about the organization’s approach to creating the outward facing Web... Read More »

Facebook Invites Members to Vote on Web Policies

In an effort to make their site governance more transparent, Facebook has invited all members to vote on the final version of its Web policies. Voting will remain open until April 23. For the past 30 days the company held an open commenting period on draft policies. Members have the opportunity to review all drafts and... Read More »

Thought Archive

We've been thinking about Web governance for a long time. Look
in the thought archive for articles,  webinars and presentations.

Posts by Team Member