Our Blog

Strategic Business Metrics for the Web

Lisa Welchman | March 31, 2011 | 1 comments | Category: Web Strategy, Web Measurement

Phil Kemelor just posted a good blog post on Key Performance Indicators (KPIs) for the Web. I like the post because Phil points out the historical background of KPIs and stresses that it's not just about Web site performance but also about Critical Success Factors (CSFs) for the business. We find in practice that many... Read More »

And Still We Rise: The Professionalization of the Web Vocation

Lisa Welchman | March 1, 2010 | 6 comments | Category: Web Strategy, Web Governance, Web Team, Web Measurement

February was Black History Month in the United States. My birthday also falls in February and this year I was 46. These two events always weave themselves together for me because the year I was born is the year The Civil Rights Act of 1964 was passed. Today, I own a business and am asked to speak as an “expert... Read More »

Enabling the Web Team Enables Business

Christine Pierpoint | February 1, 2010 | 3 comments | Category: Web Strategy, Web Governance, Web Team, Web Measurement

I'm a sucker for "best of" and "top 10" lists. I enjoy them for the kernels of knowledge that I can file away for future reference. You never know when practical tidbits like, the Top 10 Herbivores You Probably Want to Avoid, may come in handy. Recently I've been ruminating on one list in... Read More »

Chop Code; Carry Content: An End of Year Thought

Lisa Welchman | December 15, 2009 | 6 comments | Category: Web Strategy, Web Governance, Web Team, Web Measurement

I’ve had my head down the last few months working on a number of projects. But a couple of days ago, someone sent me an email note that inspired me to stop and write this blog post. He was asking me, 'what do you do if you work in an organization where the leadership just doesn’t get what you do? What do... Read More »

Passing Along Some Kindness: One Free Day of Me

Lisa Welchman | October 8, 2009 | 3 comments | Category: Web Strategy, Web Governance, Web Team, Web Measurement

The other day I came home from work and Mac, the man who cuts my grass, was working in my yard. I smiled and waved and asked how he was and he said “You know, I’ve been really blessed with work this year. I’ve been really fortunate. So, all the work I’ve done for you this summer and fall is... Read More »

The First Step: Realizing that you are powerless over your Web presence and that it has become un-manageable

Lisa Welchman | July 22, 2009 | 3 comments | Category: Web Strategy, Web Governance, Web Team, Web Measurement

Setting: Lisa's neat and tidy office at WelchmanPierpoint, Baltimore, MD USA The WelchmanPierpont Office Phone: Ring Ring Lisa: Good Morning, WelchmanPierpoint Web Manager: I want to talk to you all about your services Lisa: OK, what do you want to know? Web Manager: Who is this? Lisa: Lisa... Read More »

How Transparent is Federal Web Management?

Lisa Welchman | June 25, 2009 | 6 comments | Category: Web Strategy, Web Governance, Web Team, Web Measurement

The WelchmanPierpoint offices are located in Baltimore, MD. So what, you ask? Well, Baltimore is about 40 minutes by train from Washington, DC, so, we have a lot of federal government clients. We didn't plan it that way, it just worked out like that. As it turns out, that's not a bad thing. Federal... Read More »

We've been thinking about Web governance for a long time. Look
in the thought archive for articles, webinars and presentations.

Blog Categories

Web Strategy

Web Governance

Web Team

Web Measurement

Posts by Team Member

Lisa Welchman

Delia Konizeski